Concierges and Guest Services

During your time with us, our Concierges and Guest Services

professionals will be happy to assist you to make sure you can make the most out of your visit to Dubai. From arranging airport pick-ups or drop-offs, sightseeing tours, desert safaris and traditional Dhow cruises to

making onward hotel or flight reservations or car rental arrangements, nothing is too much trouble for them. You can count on them to be up-to-date with all developments in Dubai’s ever changing shopping, arts and entertainment scenes.

Whether it is to find out where to buy your favourite designer labels, eat your favourite foods or explore sights off the beaten track, our team can make it happen for you! Would you like tickets for Creamfields Abu Dhabi or for Wild Wadi? Just leave it up to us.

General Facilities and Services:

24-hour Front Desk
24-hour Room Service
Meeting/Banquet Facilities
Business Centre
Designated smoking areas
(All in-door public areas are smoke free, apart from Healey's Terrace)
Rooms for physically challenged guests
Concierge
Guest Relations
Car Rental
Airport Pick-up and Drop-off Services
Currency Exchange
24-hour Security
Restaurants & Bars
VIP Room Facilities
Newspapers
Tour Desk
Valet Parking
Express Check-In/Check-Out
Luggage Storage
Delivery of grocery items
IDD Telephones
ATM/Cash Machine Services
Housekeeping Services
Dry Cleaning
Pressing
Shoe Shine
Baby-sitting/Children Services
Baby Cots available
Panoramic Lifts
Hairdresser
Gift/Souvenir Shop
Childrens Play Area
Library
Fitness Center
Jacuzzi
Sauna
Children's Swimming Pool (0.45m D, 2.55m L, 2.55m W)
Adult Swimming Pool (1.4m D, 13.1m L, 7.27 W)
Golf Course (within 3 kilometers)
Tennis Court (within 3 kilometers)
Squash Court (within 3 kilometers)

Hotel Room Facilities:

Room Control Units
Safety deposit boxes
Interactive Satellite TV System
Pay TV (Movies & Music on Demand)
Luxury Bathroom amenities
Rainfall Shower
Freestanding Bathtub
Bathrobes & Slippers

Apartment Facilities:

Welcome pack
A/C Climate Control
Safety deposit boxes
Interactive Satellite TV System
Luxury Bathroom amenities
Bathtub/Shower
Bathrobes & Slippers